Frequently Asked Questions

The first session is a time for getting acquainted. I will explain my office policies and we will go over any questions you have about the counseling process or paperwork you completed. We can discuss your expectations for therapy as well. I find that I am able to serve you best when I have some idea of who you are and what has shaped you in your life. I will ask questions about what brings you to therapy and what changes you would like to see in your life. I may also ask you about your history. This is a time for you and I both to decide if we are a good fit and will be able to work well together.

You can e-mail me at tanja@tanjafridolfs.com, however, this is not a confidential form of communication, so questions about scheduling or setting up a time to talk on the phone are the types of things to e-mail me about. You can also explore this website: tanjafridolfs.com to find out more about what I offer. Another option is to “like” me on Facebook or sign up for my newsletter to receive tips and resources for your relationships. You can sign up right on my home page.

I schedule most clients on a weekly basis. This is the standard and often most effective treatment. As treatment comes to completion we will taper down sessions to every other week and eventually once a month or an occasional check in session until you are to the place you want to be and are confident that you have the growth and skills to stay there.

I am a Christian and feel that my faith influences me to be the best counselor I can be. As a therapist, I do not share many personal details about my life. However, I understand that some people are specifically looking for a Christian Counselor. I am very open to discussing any faith and how it speaks to your issues and goals.

Absolutely not. I work with a variety of people with a variety of belief systems. I am open to learning about your beliefs and how they shape you.

When you call you will often get my voicemail. I am usually seeing clients during business hours and rarely answer office calls outside of business hours. I return calls as soon as I am able.

When we connect, I will be glad to answer any questions you have. I will also ask you some questions about the reason you are seeking counseling to assess if we will be a good fit. If we are, we will look at scheduling. If we are not, I will do my best to offer you some referrals that will better meet your needs.

You can e-mail me at tanja@tanjafridolfs.com, however, this is not a confidential form of communication, so questions about scheduling or setting up a time to talk on the phone are the types of things to e-mail me about. You can also explore this website: tanjafridolfs.com to find out more about what I offer. Another option is to “like” me on Facebook or sign up for my newsletter to receive tips and resources for your relationships. You can sign up right on my home page.

My fees are $130 for an individual session and $150 for a couples session. Payment is due in session each week. I accept, cash, check, or credit.

Neurofeedback fees are $265 for the equipment you will use at home (and keep) and $400 a month for unlimited home training sessions. You will receive training protocols created specifically for your brain and your training will be monitored and changed as needed. You will check in once or twice a month to get an update on your progress.

I do not bill insurance directly, but am able to provide a “superbill.” This is a document for you to provide your insurance company to request reimbursement for counseling services.

There are many reasons I do not bill or contract with insurance comanies. I have in the past and have found that I can better serve my clients by spending my time working with them rather than spending many hours on billing insurance and trying to comply with each required nuance to receive payment. (I am still contracted with one insurance company, but that contract will end soon).

Also, health insurance companies require a diagnosis in order to pay for counseling sessions. Often, a mental health diagnosis is not warranted and would be unethical to submit. In other cases, even if there is a valid diagnosis, many clients prefer not to have a mental health diagnosis on their permanent medical record.

For those that would like to use their health insurance benefits. I suggest you call your insurance company and ask these questions to make sure you have a complete understanding of what is covered in your plan:

Do I have mental health benefits?

Do my benefits cover marriage counseling?

What is my deductible and has it been met?

How many sessions per calendar year does my plan cover?

How much does my plan cover for an out-of-network provider?

What is the coverage amount per therapy session?

Is approval required from my primary care physician?